Cancellation and Returns
You can request a cancellation of your order anytime before it is shipped. We usually ship orders up to 1 business day after they are placed. Upon successful cancellation you will receive a full refund for your order. If the order is already shipped, you can still return it.
We understand that you might not like some or all of the colors you have received. You can return your order up to 30 days after you have received it. We are also happy to accept returns of any unused items in sellable condition during the same period. We will gladly issue a refund to your credit card or PayPal account depending on how you paid. We do not refund shipping charges. We can also accept returns past 30 days, however these will receive a store credit for the refund amount.
Refunds are issued within 1 business day of receiving your return. You will receive an email when we process your refund. Due to the nature of credit card processing it can then take anywhere from 1-4 business days for the refund to show in your account.
** Orders that received free shipping will have the shipping cost deducted from their return amount. **
** Custom orders might not be eligible for a full refund. This mostly concerns custom sheets sizes. They same might be re-calculated to the closest default size before a refund is issued**
We do not exchange products. We have found it most efficient to have you return unwanted items and place a new order for the items you do want.