WE DELIVER WORLDWIDE
Contact Us2018-11-19T16:26:23+00:00

Hey! Welcome to
MilanSignSupply!

We would be happy to discuss with you any question you might have. From product questions to your order, there is nothing for which we will decline assistance! Use the form below to contact us or check the FAQ section for some general Q&A.

Send us an email

Frequently Asked Questions

You can find the delivery time to your country on this page.

Yes, we do. You can choose DHL Express on the cart or checkout pages. Shipping time ranges from 1 up to 5 business days depending on your location. Exact info will be provided before you complete your order.

We would hate to see you go but we understand there are circumstances which require that. If I have still not shipped your order, you can cancel it and receive full refund. If the order is already dispatched, you can decline it to the courier. After that I can issue a refund for the materials you have ordered.

Yes, of course! If you have ordered the wrong colors or you do not like the ones you have received, there is no problem to return them. We will only ask you to pay the shipping fees for the return and we will refund the amount you have paid for the materials.

If you have not received your package in the above mentioned time frame and there is no logic reason for the delay I will definitely compensate you for the trouble. 99% of my packages are delivered on time during normal conditions, however some are delayed due to a wrong postal schedule, wrong postal route etc. In such cases I will provide a full refund for the shipping fees.

We offer most of our sheets in 3 standard sizes – 10 x 8, 12 x 7.5 and 12 x 12 inches. We keep these sizes in stock and have availability to send them immediately. We can definitely offer custom sizes or rolls by the yard as well. The processing time for custom size would be 2-3 business days and there might be a minimum quantity requirement. Please use the contact form above to contact us and get precise information.

We sell sheets only and unfortunately, we do not offer custom designs. Etsy is a great place to find someone who can cut a design for you and send it in a timely manner.

Yes, all of my products are suitable for Silhouette Cameo, Cricut and all other types of cutters. You will find the needed settings on the product pages.

Application instructions, cutter settings and other type of technical information is available on the product page.

There might be a chance we have what you are looking for. If the product is from the Siser or Orafol/Oracal brands, please use the contact form above to contact us and we will let you know if we have it.